Introduction

In this Privacy Policy, we provide detailed information about how we process your personal data, as well as your rights related to the protection of such data, in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016. This regulation governs the protection of individuals with regard to the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (GDPR).

One key aspect to highlight: we will never sell your email address or data to third parties under any circumstances. We will only share your data with third parties if you have given your explicit consent to do so. We are committed to protecting your right to privacy and ensuring that you feel secure when using our platform (whether on our website, applications, or any other digital services we provide). This Privacy Policy applies to the personal information we may collect through our services. Please note that this policy does not cover external entities outside our control or individuals outside our organization, such as employees or agents. We recommend that you carefully read our Terms and Conditions.

Data Processing

Your data is processed by Discounted Safaris S.L., located at Ronda Guineueta Vella 38, 08042 Barcelona, Spain. The data protection officer at Discounted Safaris S.L. is Mr. Alberto Azambuja, and you can contact him via email at Privacy@discountedsafaris.travel.

Discounted Safaris S.L. processes the personal data we receive from you as part of our business relationship. The information and related data are necessary to manage your order, booking, and additional services.

Types of Data Processed:

• Personal data (e.g., name, address, contact details, nationality).
• Data related to orders or bookings (e.g., payment orders, insurance details).
• Advertising and documentation data (e.g., browser logs).
• Image and sound data (e.g., phone recordings).
• Electronic communication information (e.g., cookies) and data to comply with legal requirements.

In addition, Discounted Safaris may also automatically collect general server information (e.g., IP addresses and cookies).

Use of Data, Purposes, and Legal Basis for Processing

We process your personal data in accordance with the GDPR and Spanish Data Protection Law for the purposes and legal bases described below:

1. Consent: In accordance with Article 6(1)(a) of the GDPR, if you have given us your consent to process your personal data, you may revoke this consent at any time with future effect.
2. Fulfillment of contractual obligations: Under Article 6(1)(b) of the GDPR, your personal data is processed to manage orders and bookings, execute your requests, and carry out all activities necessary for the operation and management of a travel agency.
3. Compliance with legal obligations: Pursuant to Article 6(1)(c) of the GDPR, personal data processing may be necessary to comply with legal obligations under Spanish tax and commercial law.
4. Protection of legitimate interests: According to Article 6(1)(f) of the GDPR, data may be processed to safeguard our legitimate interests or those of a third party, provided you have not objected to its use. This includes activities such as marketing, product optimization, and market analysis.

Additionally, your data may be used to personalize your experience on the site and to communicate with you. We will not share your data with third parties unless stipulated in this policy or with your explicit consent.

Recipients of the Data

In the context of Discounted Safaris’ privacy policy, the personal data collected will be transferred to the tour operator responsible for organizing the tour you have booked. This means your data may be sent to countries outside the European Union («third countries») if the selected tour operator is based outside the EU or if the trip takes place in a non-EU country.

It is important to note that data protection in these countries may not be equivalent to that of the EU. However, this data transfer is necessary to fulfill the contract between you and Discounted Safaris or to carry out pre-contractual measures requested by you, in accordance with Article 49(1) of the GDPR. Additionally, personal data may be shared with advertising partners for marketing purposes, including email addresses, which are generally shared in hashed format to protect privacy and prevent misuse.

Data Retention Periods

Discounted Safaris processes your personal data throughout the business relationship, from its initiation to the execution and termination of the contract. We also comply with legal retention and documentation obligations derived from Spanish legislation, such as the Spanish Commercial Code and the General Tax Law.

The retention periods for data must adhere to the statutory limitation periods established by current regulations in Spain, which in some cases may be up to 30 years, according to the Spanish Civil Code.

Protection Rights

Under Chapter III of the GDPR, you have the right to access your personal data, request its rectification or erasure, limit its processing, object to its processing, and exercise data portability. Additionally, you have the right to withdraw any consent given at any time with future effect.

To exercise these rights, please contact us via email at privacy@discountedsafaris.com or by phone using the numbers provided on our Contact Us page.

Complaints can be submitted to the Spanish Data Protection Agency (AEPD) through their official website: www.aepd.es.

Cookies

Like other platforms, Discounted Safaris uses cookies to enhance your experience on our website, such as saving your personalized preferences. If ads are displayed on our platform, they may set and access cookies on your device, subject to the privacy policies of the providers of such ads. For more details, please refer to our Cookie Policy.

Children

We do not allow individuals under the age of eighteen to become members of this site.

Account Management

You have the option to modify your account information by accessing your profile. If you wish to delete your account, you can request its deactivation through our contact method. Note: Content and other data you have provided, which are not part of your user account, such as forum posts, may remain available on the site at our discretion, even after your account has been deleted. For more details, please review our Terms and Conditions.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice.

No Guarantees

While this Privacy Policy establishes our standards for data management and our commitment to complying with them, we cannot guarantee absolute compliance. Factors beyond our control may lead to unintended disclosure of data. Therefore, we disclaim any warranties regarding the protection or confidentiality of information.

Contact Information

If you have any questions about this Policy or our platform, please feel free to contact us.